“I can immediately put into practice ways to become a more resonant leader, with my team and my family. I also realized I need to be more of a leader than team player, and have some guidelines now on how to be effective.”
Leadership in the Time of COVID participant, Laurie Everitt, owner and puppet builder, Puppet Laurieate
Whether you are communicating with your employees, customers, or suppliers your ability to express yourself well and understand others is a major factor of your success. For this course, you will have the opportunity to take the DiSC Personal Profile and use the results to better understand your own communication style and strengthen your business relationships by learning how to better communicate with people who have a different style. You will leave the session with a personal plan for improving your communication skills.
The second half of the class will focus on developing delegation as a valuable skill that will allow you to enable your employees to willingly take more responsibility for performance and use their expanded authority well.
What you will learn:
- The most common causes of communication breakdown and the actions you can take to reduce them.
- What your DiSC behavioral profile is, how to interpret it and how to use it to communicate better with others.
- How to understand the different DiSC styles, their interactions at work and how you can use that to manage others.
- The what, why and benefits of delegation.
- The conditions necessary for successful delegation.
- The 5 steps of effective delegation.
Dates: March 15, 16 & 17, 2021 (participants must participate in all 3 dates)
July 26, 27 & 28, 2021 (participants must participate in all 3 dates)
Schedule: 1:30-4:00 pm each day
Click to Register, or call 608-262-3909 to register. BONUS: Place 2 or more spring or summer paid leadership courses in your cart, and use discount code SBDC10 for 10% off. Classes must be purchased in the same transaction.
Registration policy: Payment will be required at time of registration. You must have either a credit card or valid UW-Madison funding string to be able to register.
The Small Business Development Center at UW Madison is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.
Jeff Russell, (MS, UW-Madison) co-director of Russell Consulting, Inc., specializes in helping organizations achieve their goals by successfully responding to the challenges of continuous change. With a focus on leadership, strategic thinking, leading change, and performance coaching, Jeff has guided organizations as diverse as Fortune 500 firms, social and public sector organizations, and small family businesses toward their goals. Jeff received his Masters Degree in Industrial Relations from the UW-Madison where he serves as an ad hoc faculty member for the Small Business Development Center. Jeff also is an adjunct faculty member at UW-Milwaukee, and UW–LaCrosse.
Jeff and his wife and business partner Linda have co-authored nine books. Recent publications include: Change Training, Strategic Planning Training, Change Basics, Strategic Planning 101, Ultimate Performance Management, and, most recently, Fearless Performance Reviews (McGraw-Hill, 2012). For more information on Jeff and his work, visit Russell Consulting, Inc.’s website at www.RussellConsultingInc.com.