The performance management – or employee feedback – process is one that can fill many managers and employees alike a sense of dread. However, with the right skills and mindset, this process can become a collaborative form of two-way communication that reduces anxiety and sets everyone up for success.
This class presents a model for managing employee performance and provides you with specific tools you can use to set performance goals, document and manage performance, maintain ongoing communication, conduct performance reviews, and develop performance improvement plans. Includes a copy of the book Fearless Performance Reviews by Jeff and Linda Russell.
What you will learn:
- The 7 reasons why performance reviews often create fear
- The 10 characteristics of fearless coaching conversations
- How to develop the “right” mindset for performance management
- What is a collaborative mindset and how to use it to create a winning approach
- How to use the Great Performance Cycle to create high performing employees
- The reasons why giving constructive feedback can be difficult
- 15 tips for giving constructive feedback for great results
“The instructor was well prepared, believes in his material and approaches that he has obviously seen work. He provided real templates to use and extremely useful material to allow participants to implement new processes.”
Joan R. Reese, Business Advisor, Innovenn, Inc.
Location: Online (link will be sent to registrants shortly before class)
Dates: November 30 & December 1 & 2, 2021 (participants must attend all dates)
Schedule: 9:30 am – 12:00 pm each date
Click to Register or call 608-262-3909 to register. BONUS: Place 2 or more fall paid leadership courses in your cart, and use discount code SBDC10 for 10% off. Classes must be purchased in the same transaction.
Registration policy: Payment will be required at time of registration. You must have either a credit card or valid UW-Madison funding string to be able to register.
Cancellation policy: If you cancel before the program begins, there is a $25 cancellation fee. If you cancel after the program begins you will be charged for the full program fee. To cancel, call registration at 608-262-3909.
Disability Statement: Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the UW-Madison SBDC office at email@example.com to request accommodations.
The Small Business Development Center at UW Madison is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.
Jeff Russell, (MS, UW-Madison) co-director of Russell Consulting, Inc., specializes in helping organizations achieve their goals by successfully responding to the challenges of continuous change. With a focus on leadership, strategic thinking, leading change, and performance coaching, Jeff has guided organizations as diverse as Fortune 500 firms, social and public sector organizations, and small family businesses toward their goals. Jeff received his Masters Degree in Industrial Relations from the UW-Madison where he serves as an ad hoc faculty member for the Small Business Development Center. Jeff also is an adjunct faculty member at UW-Milwaukee, and UW–LaCrosse.
Jeff and his wife and business partner Linda have co-authored nine books. Recent publications include: Change Training, Strategic Planning Training, Change Basics, Strategic Planning 101, Ultimate Performance Management, and, most recently, Fearless Performance Reviews (McGraw-Hill, 2012). For more information on Jeff and his work, visit Russell Consulting, Inc.’s website at www.RussellConsultingInc.com.