Research by the Carnegie Institute concluded: “15% of success is technical skills – 85% is people skills.” Emotional Intelligence is all about people skills – how well you know yourself and your emotions and how well you read and interact with others and their emotions. Learn about how the brain, the body and emotions affect each other, and then how to better manage your own emotions and the emotions of others so you can have clearer, more accurate communications that create cooperation and collaboration in the workplace. Each participant will complete an emotional intelligence assessment in class and will receive access to the online version of the assessment to complete in six months to measure their progress. This assessment reflects one’s style or approach to emotions. Participants will also complete an assessment that will help them determine specific skills areas to develop for a higher EQ
What you will learn:
- The Five Domains of Emotional Intelligence
- 54 Characteristics of high and low emotional intelligence
- Tools for increasing emotional intelligence
- Practice in identifying emotions in others
“Another outstanding class with material I can use right away to better my leadership skills. This will have some additional tools to help support our staff and families. Thank you!”
Brenda Moore Fritz; President, Mobius Holdings, Inc.
Schedule: 8:30 am – 4:00 pm
Date: November 11, 2021
Click to Register or call 608-262-3909 to register. BONUS: Place 2 or more fall paid leadership courses in your cart, and use discount code SBDC10 for 10% off. Classes must be purchased in the same transaction.
The Small Business Development Center at UW Madison is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.
Patricia Clason is a communicator of the highest skill. She has been a professional speaker, trainer, consultant and writer for thirty years, doing over 4,000 presentations internationally. As the Director of the Center for Creative Learning, her focus is on alternative methods of teaching and learning that produce high quality results. As adjunct faculty at three universities, she specializes in emotional intelligence, ethics, coaching, leadership and mediation/conflict resolution. Patricia’s latest book “Speaking of Success” co-authored with Stephen Covey, Jack Canfield and Ken Blanchard, is now available at her website: Center for Creative Learning.