Motivation & Resilience: Thriving in Times of Change


The last few years have asked both us as leaders and the members of our team to adjust, adapt, reimagine, pivot our operations, pivot again, and change – and for many organizations, it seems likely that those patterns will continue into the foreseeable future. Given that, how can we as leaders better understand resilience and tap into our team’s motivators?

Bringing out the best of your team requires that you understand the basics of motivation and have the ability to guide them through the uncertainty and change that COVID and our changing work landscape has brought. In this session, you’ll learn about the latest research on motivation and examine what leaders can do to create a more engaging, motivating, and inspiring workplace. You’ll also learn strategies for helping grow your employees’ resilience – to enable them to successfully navigate the challenges that they are facing.

Whether you are looking to bolster your own depleted motivation or equip yourself with tools to better support those around you, this class will help you expand your skills.

Some of the topics will explore in this session include:

  • Exploring the evolution of our understanding of motivation and the need to shift our understanding from Motivation 1.0 to Motivation 3.0
  • Learning the three primary drivers of employee motivation
  • Understanding the factors that influence employee engagement
  • Leadership strategies for bringing out the best in others
  • Resilience and its role in helping each of us stay strong in the face of uncertainty and adversity
  • Measuring personal resilience with the Resilience Quotient™
  • Leadership strategies for strengthening and supporting employee resilience.

Prior to attending this class, you will complete the Resilience Quotient™ to assess your own resilience level.


Location: Grainger Hall, UW-Madison*

Date: July 21, 2022

Schedule: 8:30-4:30

Fee:  $279 – course fee includes Resilience Quotient™ assessment to help you determine your own resilience level.

* As of November 2021, the UW-Madison campus expectation is that “We expect everyone on campus – students, faculty, staff, and visitors – to follow the reasonable and research-based measures we have in place to protect our community. Those who can wear a face covering but refuse to do so will be asked to leave the building.”

Updates on current campus protocols will determine the modality of this session. If coronavirus cases have significantly increased, or if the mask mandate remains in place, we will offer this session virtually.

 Register Online Here   or call 608-262-3909 to register. BONUS: Place 2 or more paid leadership courses in your cart, and use discount code SBDC10 for 10% off. Classes must be purchased in the same transaction.

Registration policy: Payment will be required at time of registration. You must have either a credit card or valid UW-Madison funding string to be able to register.

Cancellation policy: If you cancel before the program begins, there is a $25 cancellation fee. If you cancel after the program begins you will be charged for the full program fee. To cancel, call registration at 608-262-3909.

Disability Statement: Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the UW-Madison SBDC office at to request accommodations.

The Small Business Development Center at UW Madison is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.


Jeff Russell, Russell Consulting

Jeff Russell

Jeff Russell, (MS, UW-Madison) co-director of Russell Consulting, Inc., specializes in helping organizations achieve their goals by successfully responding to the challenges of continuous change. With a focus on leadership, strategic thinking, leading change, and performance coaching, Jeff has guided organizations as diverse as Fortune 500 firms, social and public sector organizations, and small family businesses toward their goals. Jeff received his Masters Degree in Industrial Relations from the UW-Madison where he serves as an ad hoc faculty member for the Small Business Development Center. Jeff also is an adjunct faculty member at UW-Milwaukee, and UWLaCrosse.

Jeff and his wife and business partner Linda have co-authored nine books. Recent publications include: Change Training, Strategic Planning Training, Change Basics, Strategic Planning 101, Ultimate Performance Management, and, most recently, Fearless Performance Reviews (McGraw-Hill, 2012). For more information on Jeff and his work, visit Russell Consulting, Inc.’s website at