University of Wisconsin–Madison

Summer Supervisory Leadership Series


This summer leadership series is a great way for new leaders and busy managers to dive into leadership content that they can immediately bring back to their organizations and put to use right away. The series starts with Launch Into Leadership, a full-day dive into the fundamentals of leadership. This course helps new leaders build confidence in their role and adopt a new mindset of leadership as they build skills to work with their team. Following this kickoff course, participants will attend three (1/2 day programs) that further builds their skills; The Art of Delegation, Positive Power Plays: Skills for Conflict and Negotiation and Leadership Essentials and Coaching. An additional savings option for the more seasoned manger, is to attend the mini series which is the three 1/2 day programs alone.


Launch into Leadership

Taking on new supervisory responsibilities is a great opportunity and challenge. Many in supervisory roles have learned either by trial and error or by following what was done by their predecessor. In most cases, this is not a very effective strategy. This one day workshop will get you going in the right direction with some fundamental skills and ideas for how to continue your growth as a supervisor and leader.

$259;  July 10, 2020;  8:30 am – 4:30 pm    Cancelled
Sarah Smyrk

The Art of Delegation

Effective leaders, managers, supervisors, and project leaders become effective through the energy and results that those on their team bring to their work. This workshop explores strategies for establishing a positive environment that supports the delegation of important work – and then introduces a model for guiding others toward a successful conclusion of a delegated task.

What you will learn:

        • The what, why and benefits of delegation.
        • The conditions necessary for successful delegation.
        • The 5 steps of effective delegation.


The case studies and activities to workshop real-world experiences were invaluable, and the input I received from my peers was wonderful” ~Shane Ruckstuhl, Epic

The way the course was balanced with examples, methodology, and the ability to put that methodology in place was extremely helpful. I have tangible things I can take back and put into practice.” ~ Participant, Epic


 $149;  July 17, 2020; 8:30 – noon  Cancelled
Jeff Russell


Positive Power Plays: Skills for Conflict & Negotiation

Conflict is often perceived as a negative experience to be avoided at all costs. Yet conflict can lead to a better working relationship and more creative solutions if handled correctly. In this class, you will learn how to turn conflict into collaborations and reach win-win resolutions.

What you will learn:

  • The 5 conflict styles.
  • Strategies for building trust.
  • The 4 stages of conflict resolution and how to use them for any situation.
  • The best listening strategies to use for the best resolution.
  • Emotion management and anger resolution techniques.
  • How creativity plays into resolving conflict.
  • Steps to planning a negotiation conversation


“Great engagement; skills were highly relevant. One of the best presentations I’ve been to lately – highly recommend!” ~Participant,Epic

“[I appreciated] the variety of psychological background, interactive conversations, and role-playing. I was able to adapt the materials to what made sense in our conversations. [Patricia] clearly knows a lot about all aspects of the course content.” ~Trainer, Epic


$149; July 24, 2020; 8:30 – noon   Cancelled
Patricia Clason



Leadership Essentials & Coaching

This class includes the reasons why good leadership is important by providing insight into the aspects of effective leadership, roles and responsibilities of a successful leader. You will learn strategies needed for dealing with change, supervisory styles, and how to utilize mentoring and coaching as an effective performance tool

What you will learn:

  • The 8 impacts of leadership.
  • The 6 leadership styles (by Daniel Goleman), when to use them, the risks and what they require.
  • The 5 reasons why managers fail and what you can do to prevent them.
  • How to use the change formula to help the people you manage adapt to change.
  • The definition of coaching. How to ask the right questions and when to use it.

 $149;  July 31, 2020; 8:30 – noon  Cancelled
Scott Savage


Location: Grainger Hall, UW-Madison

Schedule:  8:30 am – 4:30 pm (July 10th) and 8:30 am – 12:00 noon (July 17, 24 & 31st)

Dates:    Friday’s, July 10-31, 2020     Cancelled

Fees:  Various registration options

SERIES OPTIONS: Save when you register for either series

Individual Program Registrations:

  • Launch into Leadership ($259)  8:30 am – 4:30 pm
    July 10, 2020
  • The Art of Delegation ($149)  8:30 am – noon
    July 17, 2020
  • Positive Power Plays: Skills for Conflict and Negotiation ($149)  8:30 am – noon
    July 24,2020
  • Leadership Essentials and Coaching ($149)  8:30 – noon



This Program is preapproved for SHRM recertification



Registration policy: Payment will be required at time of registration. You must have either a credit card or valid UW-Madison funding string to be able to register.

Cancellation policy: If you cancel before the program begins, there is a $25 cancellation fee. If you cancel after the program begins you will be charged for the full program fee. To cancel, call registration at 608-262-3909. If there is inclement weather, please call 608-263-2221 for a recorded message after 6:30 am for day classes or after 3:30 pm for night classes.

Disability Statement: Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the UW-Madison SBDC office at to request accommodations.



SBDC instructor Sarah SmyrkSarah Smyrk, RCC   (Launch into Leadership)

Sarah Smyrk currently leads training and communications for the Field Supervision Team at Northwestern Mutual.  In this role, she is responsible for identifying training gaps and setting the training and communications strategy to support the needs of the Directors of Network Office Supervision as they implement and oversee field supervisory policies and procedures.  She leads the training team to develop and execute curriculum to help close the gaps.  Sarah joined Northwestern Mutual in April 2016.  Previously, Sarah was with CUNA Mutual Group in Madison, WI, from 2007-2016, where she was responsible for leading the vision, strategy, and execution of training initiatives for CUNA Brokerage Services, Inc. and its financial advisors.  In addition, she was responsible for training for CUNA Mutual Group’s Life, Annuity and Health Product Sales Teams.As a Registered Corporate Coach™ (RCC), Sarah is passionate about working closely with advisors on an individual basis to help them achieve top levels of success and take their business to the next level, while providing an outstanding client experience. She uses her leadership and coaching expertise to help teams build and implement mentoring programs that help strengthen and reinforce goals and top priorities.


SBDC instructor Jeff RussellJeff Russell   (The Art of Delegation)

Jeff Russell, (MS, UW-Madison) co-director of Russell Consulting, Inc., specializes in helping organizations achieve their goals by successfully responding to the challenges of continuous change. With a focus on leadership, strategic thinking, leading change, and performance coaching, Jeff has guided organizations as diverse as Fortune 500 firms, social and public sector organizations, and small family businesses toward their goals. Jeff received his Masters Degree in Industrial Relations from the UW-Madison where he serves as an ad hoc faculty member for the Small Business Development Center. Jeff also is an adjunct faculty member for UW-Milwaukee, UW-Green Bay, and UW-Colleges. Jeff and his wife and business partner Linda have co-authored eight books. Recent publications include: Managing the Problem Employee, Leading Change Training, Strategic Planning Training, Change Basics, Strategic Planning 101, and, most recently, Ultimate Performance Management, (ASTD Press, 2009). For more information on Jeff and his work, visit Russell Consulting, Inc.’s website at


SBDC instructor Patricia ClasonPatricia Clason  (Positive Power Plays: Skills for Conflict & Negotiation)

Patricia Clason is a communicator of the highest skill. She has been a professional speaker, trainer, consultant and writer for thirty years, doing over 4,000 presentations internationally. As the Director of the Center for Creative Learning, her focus is on alternative methods of teaching and learning that produce high quality results. As adjunct faculty at three universities, she specializes in emotional intelligence, ethics, coaching, leadership and mediation/conflict resolution. Patricia’s latest book “Speaking of Success” co-authored with Stephen Covey, Jack Canfield and Ken Blanchard, is now available at her website: Center for Creative Learning.


SBDC instructor Scott SavageScott Savage (Leadership Essentials and Coaching)

Scott Savage; Scott blends experience in corporate training, organizational development, management, and crisis counseling to create powerful learning. He provides executive coaching, leader development, group facilitation and team development services. He has more than twenty years experience providing training and development solutions to leaders in business, government, education and nonprofit organizations. Experience includes corporate trainer, executive coach, facilitator, team builder, human resource manager, deckhand, and steel worker.