Human Resources (HR) Basics for Non-HR Professionals

Hiring your first employees is a major step in growing a business—but it also brings new responsibilities. For many small business owners and managers, there can be a long gap between hiring those first employees and having a dedicated HR professional on staff. In the meantime, someone still has to figure out the rules, create the processes, and handle the people questions, like:

  • What belongs in an employee file?
  • Is this person really an independent contractor?
  • Does a salaried employee qualify for overtime?
  • What can you legally ask in an interview?
  • What should you document when an employee is struggling?
  • What do you need to know before terminating someone?

This course provides a practical introduction to the employment laws and HR practices small employers are most likely to encounter. Using examples and discussion, participants will follow the employee lifecycle from creating a position and recruiting candidates through employee management, documentation, discipline, and termination. The course also addresses foundational legal topics including wage and hour requirements, worker classification, FMLA, OSHA, harassment, discrimination, and employment-at-will.

This class is designed for participants who:

  • Own or manage a business without a dedicated HR professional on staff.
  • Perform HR responsibilities as part of an administrative, operations, finance, or management role.
  • Are preparing to hire employees or are beginning to formalize their HR practices as their business grows.
  • Want to better understand their responsibilities as an employer and recognize situations where additional HR or legal expertise may be needed.
  • Want practical tools and resources they can continue using after the class.

Throughout this course, you will:

  • Understand which employment laws may apply to your business and how requirements can differ based on employer size and federal, state, and local regulations.
  • Differentiate between employees and independent contractors and understand why worker classification matters.
  • Explore exempt vs. non-exempt classifications and common wage-and-hour questions involving overtime, meals and breaks, travel, training time, and other compensation issues.
  • Learn foundational requirements related to FMLA, OSHA, harassment, discrimination, employment-at-will, employee records, employment posters, and other workplace issues.
  • Improve your recruiting and interviewing practices, including developing behavioral interview questions and recognizing questions that may create legal or compliance concerns.
  • Understand key onboarding responsibilities, including I-9s, new-hire reporting, employee files, required benefits, and employee handbooks.
  • Approach employee performance issues more consistently through clear expectations, progressive discipline, and effective documentation.

This course does not:

  • Provide individualized legal advice or replace consultation with an attorney or HR professional.
  • Cover every employment law or every industry-specific requirement.
  • Provide an in-depth treatment of federal contractor, public-sector, or union employment requirements.

Registration Information

Schedule: 8:30 am – 4:30 pm

Location:  HyFlex

Looking for additional leadership opportunities for your new supervisors and aspiring and emerging leaders? Want to bring training to your team? Join us for our GROW classes, indicted on our Classes & Training page by the icon at left. These affordable courses are designed to help you improve your skills in areas like conflict management, emotional intelligence, delegation, communication, performance management, and more.

BONUS! Practical Resources You Can Keep Using

HR questions don’t stop when class ends. Participants receive practical resources designed to help you find reliable information and revisit key concepts as new situations arise. Resources include:

  • HR Laws and Links Resource Guide: Organized by employer size, with links to federal and Wisconsin employment laws, required posters, and compliance resources.
  • Job Description and Wage Research Guide: Guidance for using BLS and O*NET to research job duties, qualifications, and wage information.

The goal isn’t to turn you into an HR expert—it’s to help you know what to watch for, what questions to ask, and where to turn when you need more information.

Registration Fall 2026

Date: October 6, 2026
Time: 8:30 am – 4:30 pm
Location: HyFlex (participants can attend in person or virtually)
Fee: $299


Registration Type

Early Bird Closes: 9/15/2026

Late Registration Begins: 9/28/2026

Course Registration Closes: 10/5/2026

Registration Fees

Early Registration Fee: $260

Late Registration Fee: $318


Cancellation Policy: Due to program costs and space limitations for these programs, participants are expected to cancel their registration at least 24 hours ahead of the program. Cancellations that occur less than 24 hours prior to the start of the program will be considered no-shows and may be removed from future programming and/or charged a course fee. 

Disability Statement: Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the UW–Madison SBDC office at sbdc@bus.wisc.edu to request accommodations.

Note: Payment will be required at time of registration. You must have either a credit card or valid UW–Madison funding string to be able to register.

Official SHRM Recertification provider badge

The Small Business Development Center at UW Madison is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®.

Brittany Hanson, MBA, PHR

Instructor, AVP of HR Operations, Park Bank

Instructor Brittany Hanson
Park Bank, 2022.

Beth Skogen Photography
www.bethskogen.com

Brittany loves Madison, loves HR, and is excited to meet you!  Brittany has been in HR for over 13 years and has amassed experience in a variety of areas.  Working as the HR Manager at Senior Helpers Home Care, and then a Talent Acquisition Consultant II at UW Credit Union, Brittany has extensive experience in recruitment and talent acquisition.  Having recruited in high-volume recruiting industries, as well as the most competitive employment market to date, grass roots and ‘outside of the box’ recruitment strategies have been a long-time focus and passion for Brittany.

Today Brittany holds the role of AVP of HR Operations at Park Bank, with a primary focus on training and development, performance management, and employee relations.  In her current position Brittany also supports payroll, benefits, compensation, and communication strategies.  Strategic Human Resources is a department goal at Park Bank, and Brittany enjoys partnering with leaders throughout the organization to show how valuable HR can truly be.

Brittany is a graduate of UW–Madison, with a bachelor’s degree in Social Welfare.  Brittany also completed an MBA through the University of Phoenix, and holds a PHR certification from HRCI.  Brittany has been a long-time volunteer leader with the Greater Madison Area SHRM Chapter, and held the role of Chapter President from 2020-2021.  Brittany still volunteers with GMA SHRM, as well as the WI State SHRM Council as a member of the State Conference Planning Committee.  Brittany also sits on the United Way Women United Council, and teaches yoga at Dragonfly Hot Yoga in Madison.

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All of the information was valuable. I learned a lot from Brittany and all of the participants.
Thank you so much! I feel I have gained confidence for my new role and am excited to continue learning.
Sarah C., Associated Dentists, 2024 Participant
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This is a much-needed course for small businesses. It answered so many questions I had! [I especially appreciated the information about] details of employment law and how to be compliant.
Lori Kirchgatter, Positively Human, 2024 Participant
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Very awesome course. Short and sweet with a lot of relevant information, which every manager and leader should take. [I appreciated] practical applications of HR policies at work.
Saransh Choudhury, Koerber Tissue North America, Spring 2022 Participant
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The information on employee files, interviewing, and job descriptions were most valuable to me. Brittany Hanson taught the class very well. She kept the info relevant, and truly seemed very passionate in regards to the material.
Foreman, Elk Grove Village Public Works, 2023 Participant
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Everything was helpful; it made HR duties feel less scary. I appreciated the wide range of topics covered, and dependable/free resources to use going forward – a crash course on being a good employer.
Allison Rodriguez, Owner, Delta Remodeling LLC
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I was hoping to learn more about compliance – which is EXACTLY what I got. Perfect course description.
Controller, Adesys, Fall 2025 Participant
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I appreciated that questions were answered fully. There was a lot of material, but it was organized and well put together. I appreciated the different scenarios that were presented to see how the things being discussed could be applied. Very good class!
Sarah Mark, Fleet and Facilities Manager, Fall 2021 Participant
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Website business legalities, state and federal, shipping, etc. Great examples and discussion, the slides and links were excellent.
Diane Marquardt, Kim Swisher Communications
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The instructor was great and answered our real-life questions.
Associate Director, Corporate Operations, Spring 2022 Participant